Dr. Zentis is the CEO of HRTalentPro, an global Talent Management and Organization Development consulting firm and Institute of Organization Development (IOD) providing OD Certification Programs for those professionals seeking to grow their careers in the field of OD. She has over 30 years experience in the field of Organization Development, Human Resources, and Training.
Dr. Zentis has vast experience in the field of Organizational Development and Talent Management working with global organizations in Manufacturing, High Tech, Healthcare, Finance, Retail, and Hospitality. She partners with clients to create organization change strategies to achieve sustainable solutions for critical business challenges. She is dedicated to the field of OD and promotes the practice of OD globally through social media, community webinars and presentations, online and classroom certificate programs, client partnerships, and peer coaching.
She holds a Ph.D. in Organizational Development and Management from Capella University and a Master’s in HRM & Business Management from Central Michigan University.
Patricia has worked in the field of Organization Development, Quality Management, and Human Resource Development for more than 25 years for major corporations such as Harris, Motorola, and Advance Auto, CSX Railroad, Burlington Santa Fe Railroad, US Postal Service, and others.
She has joined the IOD Team as a consultant and facilitator.
She has worked extensively in the area of change management, process improvement, six sigma, team development, problem solving, organization restructuring, delivery time and performance, and performance improvement.
Ms. Dammann is certified in Six Sigma: Process Management, Concurrent Planning & Scheduling: Project Management, International Association of Facilitators- (IAF) Professional Facilitator and Assessor, Myers-Briggs Type Indicator, 7 Habits of Highly Effective People, Development Dimensions International Instructor, Hermann Brain Dominance Instrument
She holds an MBA and MSHR from Florida Institute of Technology; a BSILR from Cornell University and is a Registered Nurse.
She is a member of International Association of Facilitation, Organizational Development Network.
Ms. Susan M. Gervasi is one of our leading facilitators and the lead consultant with HRTalentPro, the consulting arm of the Institute of Organization Development.
Ms. Gervasi has extensive experience in Talent and Organizational Development in the areas of training design, development and delivery for large, mid-sized, and small global companies including Motorola and Sims Metal Management. In addition, she has proven successes in creating partnerships with businesses to promote change, develop current and future leaders, enhance employee performance, foster operational effectiveness, create corporate business schools, and develop trainer skills.
Her main areas of interest are integrated learning solutions (customized design, development, delivery, and applications), corporate business school startups, competency modeling & assessments, development planning, and leadership development and she has considerable experience in these areas.
Ms. Gervasi’s work has enabled her to stimulate growth in domestic and global regions through creation and implementation of creative processes and solutions tied to critical business initiatives. Currently, she is serving as the Vice President of Programs for the South Florida Organizational Development Network and works with businesses to implement Leadership Training, Competency Models and Assessments, Performance Management, Leadership Development, and Strategic Planning.
Susan has a Master of Science degree in Specific Learning Disabilities and a Bachelor of Arts degree in Spanish and Education. She also has the following certifications: Interaction Management, Situational Leadership, Team Leadership, Personify Leadership, Designing a Curriculum, Training Needs Analysis, Process Mapping, and Leadership Architect.
Ragland is the Master Facilitator for Asia Pacific region. He is the Partner for Institute of Organization Development in Asia Pacific and is the Founder & CEO of the Institute for Growth and Organizational Dynamics. Ragland is also the Vice President for Global Organization Development & Strategy for the Institute of Organization Dynamics, Florida, USA.and is responsible for Global corporate accounts, memberships and partners.
Ragland is a HR & OD Professional with experience in Consulting, Manufacturing, Information Technology, BPO & KPO & Shared Services Industry verticals. He has 21+ years of experience in delivering OD, HR Generalist & Specialist roles and has worked for organizations like Visteon, Rane, iGate, GE Capital, HSBC, Zenta, Amazon & Shell.
He is a post graduate in Personnel Management & Industrial Relations from Madras School of Social Work and is a graduate in English Literature from St. Josephs College. He has completed the Advanced Certificate in Strategic Human Resource Management from Cornell University, USA. He is a Certified OD Consultant and has completed the OD Certified Professional and the Certified OD Consultant certifications from the Institute of Organization Development, USA. He is a certified Executive Coach and is certified in the Marshal Goldsmith Stakeholder Centered Coaching, Global Leader of Future Assessment and Grow More Coaching Model offering an Outside In and Inside Out approach to Executive Coaching.
He is certified in Individual and Team Emotional Intelligence Models including the EQ-I, EQ-360 & Six Seconds Emotional Intelligence Certifications. He is a certified Diversity & Inclusion Facilitator and is certified in Talent Management by the Talent Strategy Group, USA. He is certified in the Effective Intelligence® Model, which is designed to harness the thinking power of individuals, teams and he is certified in the Organizational Growth Indicator, a breakthrough Organizational Diagnostic Tool.